ACIAMAURI, LLC - Terms & Conditions

Last Updated: October 5, 2023

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Welcome to ACIAMAURI, LLC, your go-to destination for urban apparel. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website and making a purchase, you agree to comply with and be bound by these terms. Please read them carefully.

1. General

a. By using our website and purchasing our products, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

b. We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically.

2. Product Information

a. We strive to provide accurate product descriptions and images on our website. However, variations may occur, and we cannot guarantee that your device’s display accurately represents the product colors.

b. We reserve the right to discontinue or change the availability of any product without prior notice.

3. Ordering

a. To place an order, you must provide accurate and up-to-date information. We are not responsible for orders placed with incorrect information.

b. Upon placing an order, you will receive an order confirmation via email. This confirmation does not constitute a binding contract until we have accepted your order.

4. Pricing and Payments

a. All prices on our website are listed in your chosen currency and are inclusive of any applicable taxes. Shipping costs, if any, will be added during the checkout process.

b. We accept various payment methods, including credit/debit cards and digital payment platforms. Payment information is securely processed, and your details will not be shared with third parties.

5. Shipping and Delivery

a. We strive to ship your order promptly, but delivery times may vary depending on your location and shipping method. We are not responsible for any delays caused by external factors.

b. You are responsible for providing a correct and complete shipping address. We are not liable for orders lost or delayed due to incorrect address details.

6. Returns and Refunds

Please refer to our separate Return Policy for information regarding returns and refunds.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property

a. All content on our website, including text, images, logos, and trademarks, is the property of ACIAMAURI, LLC and is protected by copyright and intellectual property laws.

b. You may not use our content for commercial purposes without our written consent.

9. Limitation of Liability

a. ACIAMAURI, LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Maryland. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the District Court of Maryland

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at sales@aciamauri.store

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Thank you for choosing ACIAMAURI, LLC for your urban apparel needs. We appreciate your business and look forward to serving you as a destination for urban apparel. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website and making a purchase, you agree to comply with and be bound by these terms. Please read them carefully.

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                                                              Return Policy

Last Updated: October 5, 2023

At ACIAMAURI, LLC, we are committed to ensuring your satisfaction with every purchase from our urban apparel e-commerce store. We understand that sometimes returns are necessary, and we aim to make the process as straightforward as possible. Please read our return policy carefully to understand your options and responsibilities.

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1. Eligibility for Returns

You may be eligible for a return if:

    •    You received a damaged or defective product.
   •    You received the wrong item.
   •    You are not satisfied with the product for any reason.

2. Timeframe for Returns

Please initiate a return request within 30 days of receiving your order. We will not accept returns after this timeframe, except for cases of damaged or defective items.

3. Return Procedure

To request a return, follow these steps:

a. Contact our Customer Support team at sales@aciamauri.store to inform them of your intent to return the item(s). Please provide your order number, item details, and reason for the return.

b. Our team will guide you through the return process, including providing you with a Return Authorization (RA) number and any specific instructions.

c. Carefully package the item(s) to be returned, including all original tags, packaging, and accessories.

d. Clearly label the package with the provided RA number and our return address.

e. Ship the item(s) back to us using a trackable and insured shipping method. You will be responsible for the return shipping costs unless the return is due to a damaged or defective item or an error on our part.

4. Inspection and Refund

Upon receiving the returned item(s), our team will inspect them to ensure they meet our return eligibility criteria.

    •    If the return is approved, we will issue a refund to your original payment method within 10 business days. Please note that the refund amount may be subject to deductions for shipping and handling fees if applicable.
   •    In the case of damaged or defective items, we will either provide a replacement or issue a full refund, including return shipping costs.

5. Exclusions

Please note that the following items are not eligible for return:

    •    Items that have been worn, washed, or altered.
   •    Items without their original tags or packaging.
   •    Items marked as “Final Sale” or “Non-Returnable.”

6. Contact Us

If you have any questions or concerns about our return policy, please feel free to contact our Customer Support team at sales@aciamauri.store. We are here to assist you and ensure a smooth shopping experience.

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Thank you for choosing ACIAMAURI, LLC for your urban apparel needs. We appreciate your business and look forward to serving you again.

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